Npm Install Internal server error

Tags: #<Tag:0x00007efc6a535260>
#1

Hello,

I am facing below error when performing npm install using package.json

[ERROR] npm ERR! git fetch -a origin (https://xxxxx:xxxxx@my.handsontable.com/handsontable/handsontable-pro.git) fatal: unable to access ‘https://xxxxx:xxxxx@my.handsontable.com/handsontable/handsontable-pro.git/’: Operation timed out after 0 milliseconds with 0 out of 0 bytes received
[ERROR] npm ERR! Windows_NT 6.3.9600

I have added below entry in package.json under dependencies

“handsontable”: “git+https://xxxxx:xxxxx@my.handsontable.com/handsontable/handsontable-pro.git#1.10.2”

Note: I am manually accessing the url https://xxxxx:xxxxx@my.handsontable.com/handsontable/handsontable-pro.git
it’s throwing internal server error.

xxxxx:xxxxx is my username and password.

Thanks,

#2

Hey @xavier.rimbert

the installation process changed some time ago. Please see the new description

NPM/CDN/Cloning repository
https://handsontable.com/download?version=pro

#3

Hello @aleksandra_budnik

After following the new installation process, I started getting below message just below the generated grid.

Although I am using valid licenseKey which is available in my.handsontable.com account

licenseKey: ‘d3d87-xxxxx-xxxxx-xxxxx-acb5d’

Please help me in this ASAP.

Thanks,

#4

Hello @aleksandra_budnik

Please suggest, which version I can use.

It’s urgent.

Thanks,

#5

Hey @xavier.rimbert

please write me at support@handsontable.com as here we cannot share license keys.

#6

Hi @aleksandra_budnik

I have sent the email on support@handsontable.com. please check.

Thanks,

#7

Thank you Xavier. I am already in contact with Nirdosh.

#8